We understand that you value your privacy and wish to have your personal information kept secure. This Privacy Policy outlines the types of personal information collected by Waiheke Island Taxis and how it is used. It does not cover information about our employees.
Information We Collect and Why We Collect It User-Provided Information
When you communicate with us via our contact form, phone, or email, we collect the information you provide. We use this information to respond to your inquiries and to send you marketing information about our services. You can unsubscribe from marketing communications at any time. Additionally, you can contact us to have your details removed. We do not share your information with third parties outside our organization, except to our drivers for service purposes or as required by law. If you correspond with us by email, we may retain your email content, your email address, and our responses.
Security, Retention, and Deletion of Your Personal Data
We take reasonable precautions to protect the information you submit via our website’s contact form or email. We retain your information only for as long as necessary for business purposes, whether in electronic or paper form. When no longer needed, we will destroy, delete, or erase your information. If you wish to stop receiving communications from us or want to access, correct, or delete your personal information, please send a request via our contact page.
Links to Other Websites
Our website includes links for your convenience. We are not responsible for the privacy policies or content of these external sites.
Pre-Bookings
Pre-ordering a taxi gives you priority. While rare, delays can occur due to reasons beyond our control. If your taxi is late, please call us at 09 372 0088 to check its status. Waiheke Island Taxis is not responsible for any loss due to late taxis (e.g., missed ferries or appointments). Please allow sufficient time between your pre-booked taxi and appointments.
Updates
Our Privacy Policy may change from time to time, and all updates will be posted on this page.
Contact Us
Ready to book your ride or need more information?
We are available 7am to 11pm Sunday to Thursday & 7am to midnight Friday to Saturday outside these hours call us on 09 372 0088 to book, so you can rely on us for last-minute travel needs.